In a conflict situation, which approach involves listening actively to others' perspectives?

In a conflict situation, the approach that involves listening actively to others' perspectives is collaborating. This method emphasizes open communication and seeks to understand the viewpoints and needs of all parties involved. When collaborating, individuals engage in active listening, which means paying full attention to the speaker, acknowledging their feelings, and responding thoughtfully. This process fosters a positive dialogue, where all perspectives are valued, leading to mutually beneficial solutions.

This approach stands in contrast to the others. Avoiding tends to sidestep the conflict altogether, leading to unresolved issues. Competing focuses on one party trying to win at the expense of others, often negating other opinions. Accommodating, while it may consider others' needs, often prioritizes them over one's own, which doesn't necessarily entail fully engaging with the other person's perspective. Collaborating, therefore, is unique in not only recognizing but embracing the perspectives of all parties to achieve a comprehensive solution.