Which type of listening involves assessing the value of a message?

Critical listening is characterized by the process of evaluating and analyzing the message being conveyed. This type of listening goes beyond merely hearing the information; it involves a thoughtful consideration of the content, assessing its credibility, value, and validity. When engaging in critical listening, individuals actively question the message, discern any biases or assumptions, and determine whether the information aligns with their own knowledge or beliefs. This skill is particularly important in situations where the listener needs to make judgments about the credibility of arguments or the reliability of sources.

In contrast, empathetic listening focuses on understanding and sharing the feelings of the speaker, rather than evaluating the content of their message. Informational listening is primarily about gathering knowledge and comprehending details without the evaluative component. Supportive listening entails providing emotional support and validation to the speaker, rather than critically assessing the message. Each of these other listening types serves different purposes that do not involve the judgment of the message's value in the same way that critical listening does.